Shipping and FAQ
White Umbrella Co. delivers pretty wedding umbrellas to your door in the Greater Toronto Area.
White Umbrella Co. is currently based out of Toronto, Ontario. All items in stock will be shipped by ground courier. Our standard shipping is 2-Day shipping by courier, though we can usually get it to you overnight.
Our standard shipping rates are offered Monday to Thursday.
If you are placing your order on Thursday and are in a rush, please email us to confirm.
Rush same day shipping is typically available if ordered before 12:00pm. Please email us in advance to confirm availability. An extra rush shipping fee of $25 can be added at check out.
We are not shipping outside of Ontario at the moment, sorry!
There are no returns, exchanges or rentals at this time. We do not do pick-ups, just delivery!
Our Shipping Types:
1. Shipping within 2 business days is free
Best if ordered Monday to Wednesday.
If shipping to a home address, please let us know where to leave the umbrella if no one is home (at doorstep or concierge).
If shipping to a business address, please provide us instructions for delivery.
2. Rush Weekday Shipping
If you need your umbrella today, choose Rush Weekday Shipping. Typically if you can order in the morning, we can have it shipped to you in the afternoon.
Please email us at email@example.com to ensure we can accommodate.
3. Rush Weekend Delivery (new!)
It's the wedding weekend and it's raining. You need umbrellas! Our weekend rush service is for you.
Please contact us at firstname.lastname@example.org and we will do our best to accommodate.
This premium service is for rush weekend delivery in Toronto. We will deliver umbrellas to your location at a designated time, so you have them ready for photos and to conquer the day. Please see our map below.
The earlier you confirm, the earlier we can schedule in the delivery. Service is based on availability.
How it works:
- Please confirm by email at email@example.com. We will call/email you back to schedule.
- Once confirmed, you can pay for the service in our shop with Rush Weekend Delivery at checkout.
- Once payment is received, the umbrellas will be on their way!